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Category: knowing your customer

Do you have trouble saying ‘No’?

By Tim Gibney Posted on April 28, 2014 Posted in business focus, knowing your customer

Do you realize that this has been identified as being in the top nine challenges of growing a business?   I believe that this challenge comes down to one thing. It is that most people who start in business do …

Do you have trouble saying ‘No’? Read more »

What insights do you have about you customers?

By Tim Gibney Posted on November 1, 2011 Posted in knowing your customer

Recently I read about a very large national company that stated they lacked clear data about their customers. This type of admission should be an eye opener to all business owners or managers. The reason I say that is because …

What insights do you have about you customers? Read more »

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