Did you know that your customer’s are evaluating you all the time?
Are you passing their test?
Let me give you a simple example. Let’s look at pizza. I believe there are 5 areas that most people look at when it comes to pizza. They are;
- Is the price/value comparison good?
- Was it delivered in the time they stated?
- Is it what you ordered? That meaning, the type of crust and correct toppings.
- Was it hot on delivery?
- Does it taste the way you hoped?
Now if there are that many ways that a pizza is evaluated, how many ways is you business evaluated?
When can you create a list so that you are aware of what your clients are looking at from you?
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