Do you ask ‘why’ enough times in your business?
For example do you ask ‘why’ when an order does not get delivered on time.
I know that it is so easy not to ask ‘why’.
Let’s work with the example; an order did not get delivered on time. If you don’t ask ‘why’ how are you going to find out where the challenge took place? What if it was that one person is not on speaking terms with another person and they need to be in continuous communication in order to make everything work smoothly?
That simple question may have solved a concern that could have become a massive problem for your business.
Never ever be afraid of asking the question why. In fact when you get an answer, if you ask at least one or two follow-up questions and you will find out more answers that will help. This way you can get into the mindsets of people and open up communication.
When are you going to start asking ‘why’ to improve your business?
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