Do you have first rate clients?
What makes them exceptional clients?
Many years ago I read an article by Dan Richards and he stated the following. He believes that exceptional clients have seven attributes;
• They are open about all aspects of their situation.
• They have a reasonable level of discipline to stick to a plan.
• They bring reasonable expectations to the table.
• They respect your time.
• They are very positive and don’t question everything that you do.
• They ask you questions before reacting unjustly.
• They have a high trust level or you.
How many of your clients can be classed as first rate?
What can you do to increase that number?
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