What are you doing to understand the needs of others?

You realize that you were born with one mouth and two ears for a reason, don’t you?

The other day I was in an appointment with a prospective client. You could see that she was somewhat uneasy about me being with her. I am sure she was expecting a sales pitch, but it never happened. While I am a very passionate person about what I do, I asked her questions in order to find out the company situation. Her answers helped me tremendously as I found out particular areas of concern that she had in her company.

At the end of our appointment she had calmed down entirely and was more of a friend than she was at the beginning of our discussion. Isn’t this the best way to start a potential business relationship?

What can you do today to get people to open up more to you?