What type of service do you provide?
Are your customer’s happy or are they ecstatic? There is a big difference in the definition …
customer service
Are you using the proper form?
Did you know that the key to any strength training program is to build slowly and …
Have you ever had a business person not return your call?
Did that frustrate you? Recently I tried to get some work done by a lawn …
Have you ever had a business person not return your call? Read more →
Is your work all about earning a paycheck, or about the service you give?
Or do you feel there needs to be a balanced approach? As Bob Proctor said; “I …
Is your work all about earning a paycheck, or about the service you give? Read more →
Do you get paid for the hours you work?
Or, do you get paid for the completion of each product or service? Are these ways …
Does your business use jargon?
By jargon I mean slang for terms that only people in your industry or business understand. …
Whose fault is it that you don’t buy from a particular store?
Who needs to take responsibility for you not buying? I want to tell you about an …
Whose fault is it that you don’t buy from a particular store? Read more →
Isn’t it amazing what we hear from others?
That is, if we really listen. My friend Rod met with his regular doctor the other …
How much information do you give to your prospective client’s?
I believe that less is better. Let me tell you why. If you find that you …
How much information do you give to your prospective client’s? Read more →
Do you have a competitor that does a better job than you do?
If you said ‘no’ your work is just beginning. I say that because if there is …
Do you have a competitor that does a better job than you do? Read more →