Do you know all the answers?

I hope not!
I really hope that you don’t, as if you do you will come off looking as if you are a ‘know-it-all’. The biggest challenge with being a ‘know-it-all’ is that you look arrogant. When you are arrogant, there is a tendency to drive people away from you. The reason for that is people want to work with interested people.
Let me give you an example. Let’s say someone approaches you and asks you a question about if your product or service could do a particular thing for them. Instead of answering in the affirmative immediately, what would be wrong about asking them a few questions before giving your answer? Yes, you may know it will work, but by asking a few questions you show your deep interest in helping the potential client.
I started off this blog by asking ‘Do you know all the answers?’ The key to remember is that that you need to know the questions first.
What can you do today to improve your approach so that you are more approachable?

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