Do you know the difference between being productive and being busy?

Are you sure?

Being productive is contributing to the over-all success of a program or organization by producing services that can be classified as valuable. Being busy is doing an activity to pass the time away and to avoid the appearance of being inactive.

Are there times in your work day that you are doing ‘busy work’?

Is this helping or hurting your organization?

What is the bottom-line impact on your organization?

If you owned the organization, would you be happy with that?