Have you ever been really irritated by someone so much that you put up a barrier?

Is that barrier still there?

Many years ago Stephen Covey spoke about making withdrawals from our Emotional Bank Account. These withdrawals are what irritates others and causes a barrier between people. As a person that does not shy away from giving my opinions I’ve irritated many people in my life. I do have a positive quality though. That is the ability to understand if I need to apologize.

So how do you apologize? I usually admit that I was wrong. At times I’ll say that I did not show respect to that person.

If they accept your apology you will know. If they don’t, that is not your problem. Move on with your life knowing that you did all you could to correct an error on your part.

Doesn’t this make sense?

Can you use this?