What is the difference between your business and the fire department?

I hope nothing, but I could be wrong.
The fire department gets the little things done in spite of all of their interruptions. When that alarm rings they have to get moving. Is your business constantly putting out the fires of unexpected circumstances?  If you answered ‘yes’, my next question is; why is it that you have so much trouble?
I believe there is one reason that differentiates your business from your local fire department. They (the fire department) are organized. They have developed procedures for all aspects of their operations.
The lesson for you is that you need to build your business around procedures and plans. I say that because it is the only thing that will bring sanity to your business.
Can you see how it makes sense to be proactive by putting together procedures to deal with any unexpected circumstances?
Wouldn’t your business look and act more professional?

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