Are your customer’s happy or are they ecstatic? There is a big difference in the definition of happy and ecstatic. Happy is feeling or showing pleasure or contentment. Ecstatic is feeling or expressing overwhelming happiness or joyful excitement. Now the …
I can hear many of you say ‘yes’. But is self-esteem all that matters? Let me give you an example. You are having a bad day and nothing is going right. You decide to prop up your self with some …
What is the reason for that? Did you know that when you blame other people or circumstances you are giving control over to these people or situations in your life for the bad things that happen to you. You’ve made …
Is it someone or is it something? I tend to agree with Deepak Chopra, when he stated; “Our minds influence the key activity of the brain, which then influences everything; perception, cognition, thoughts and feelings, personal relationships; they’re all a …
Are there steps to really do what is right and transform your life? Of course! In fact I would say that there is a three step process to improving your life. The steps are; Listening to the ‘whispers in the …
Did you know that social science research has shown that without realizing it, decision makers ignore certain critical information? Let’s start at the beginning with the definition of cognition. It is the method of acquiring knowledge and understanding through thought, …
Is there one area that affects your decision making process? I believe there is, and it does not make a difference as to whether you are in a small business or a large organization. When I finally give you the answer many …
Are there real benefits in using the family analogy in business? I think there are many benefits! Why do I say that? I read a quote by Gabriel B. O’Donnell, O.P. recently that stated; ‘The family cannot become a small …
A weird question isn’t it? Recently I came across a 4-step plan for improving one’s health. The steps were; Build a strong foundation Find what drives you Ease into your eating plan Take things in stride So let me tell …
Do you really know what discipline means? With these two questions, I might as well be asking myself these questions. I state that because there are some days when I know I’ve failed miserably to be disciplined enough to ‘write …