Let’s see what a Swedish study reported. Did you know that workers who had reported having ‘bad bosses’ were also at a great risk for heart attacks and heart disease? This study was based on 3,100 male participants. For your …
What other effects does a bad boss have on employees? Read more →
The findings may surprise you. It has been reported that researchers at the Université François-Rabelais in France now have statistics to show how bad management hurts workers. They conducted a survey of more than 1,100 employees from various companies. The …
Is it true that a bad boss will create miserable employees? Read more →
If you do, there may be some great benefits for you. Recently I was made aware of some experiments that were described on Public Broadcasting in the United States. It suggested that newborn children prefer to look at face more …
Do you like working with people on an in person basis? Read more →
I sure hope it is not features or advantages! I say that sincerely as the only thing that clients are looking for is benefits for them from what you are selling. Yes, you need to understand the features and advantages. …
Do you sell features, advantages or benefits to your customers? Read more →
The boy rode on the donkey and the old man walked. As they went along they passed some people who remarked it was a shame the old man was walking and the boy was riding. The man and boy thought …
Did you hear the one about an old man, a boy and a donkey who were going to town? Read more →
Or are you just interested in the money you’ve got from them? Your clients will be able to tell if you are interested in them, just by your actions. It is all about how you answer their questions about concerns …
Can you honestly say to your clients ‘We are here for you.’? Read more →
I hope you say that all of your staff are in sales and marketing. It is my belief that everyone on your staff needs to understand what makes your product/service as good as you believe it is. If not, how …
How many sales people do you have on your staff? Read more →
This something I am talking about, is when someone made a promise to you it meant that you could trust them to follow through on that promise. I experienced a situation the other day when I was speaking to someone …
Do you recall a time when someone made a promise it meant something? Read more →
Recently I was made aware of this story. A retailer was dismayed when a competitor selling the same type of product opened next-door to him, displaying a large sign proclaiming “Best Deals.” Not long after that, he was horrified to …
Do you know the correct way to handle your competition? Read more →
I hope not! In my discussion with business owners and leaders I’ve been shocked at times to hear from them how little on-going education is practiced. I say that because if you and your staff do not have a life-long …
Do you think that your schooling ended when you were 22 or 23 years old? Read more →